Meet Chelsea!
Chelsea Hand brings 17 years of hands-on experience in the venue and hospitality industry. Throughout her career, she has worked in nearly every aspect of venue operations—planning events, managing sales and marketing, overseeing teams, maintaining facilities, and developing bar programs that are both profitable and simple for venues to run.
As a venue owner herself, Chelsea understands the common challenges that come with offering in-house services, especially when it comes to building or improving a bar program. Her practical, approachable guidance helps venue owners navigate pricing, compliance, staffing, inventory, and guest experience with confidence.
Chelsea is known for her ability to break down complex processes into clear, realistic steps. She focuses on helping venue owners streamline operations, strengthen their systems, and overcome the everyday obstacles that can make the business feel overwhelming.
Workshop Session:
Building a Bar Program
A well-run bar program can transform your venue’s revenue, elevate guest experience, and streamline event operations — but only if it’s built with intention, consistency, and the right systems. In this workshop, Chelsea Hand will walk you through the essentials of designing, launching, and sustaining a bar program that actually works for your venue.
From menu development and inventory controls to staffing, pricing strategies, compliance, and day-of execution, you’ll learn the operational backbone behind a bar that is both guest-focused and profitable. You’ll also workshop your own bar structure during the session so you leave with real clarity, a starter framework, and actionable next steps tailored to your venue.
This is a hands-on session designed to help you implement — not just learn.
Presentation Takeaways:
A blueprint for structuring or refining your bar program
Best practices for menu design, product selection, and cost control
Strategies for staffing, training, and managing bar teams
Tools for pricing, upselling, and increasing per-guest revenue
Systems to maintain consistency, compliance, and profitability long-term